Systems Administrator

Company: Roper St. Francis
Location: Ladson
Posted on: March 17, 2023

Job Description:

Job Summary: Operate, monitor, measure, and attain RSFH Data Center#s Service Level Commitments, and maintain facility appearance and integrity, especially during assigned shift. Responsible for aiding customers and projects, supporting the Helpdesk area, answering calls from users, and assisting in problem-solving user issues. Document work in the form of policies, procedures, standards, and knowledge base articles. The Systems Administrator position leads technical projects as well as provide guidance to teammates as needed to ensure quality and delivery of work. This position consists of ensuring solutions are delivered in adherence of defined standards and policy. This position is expected to work both independently and with various teams across the Roper St. Francis Healthcare enterprise. Minimum Qualifications: Education: Requires a High School diploma (or equivalent) from an accredited school and 3 years of Information Technology experience on relevant equipment and systems, OR Associate Degree in Computer Science or Information Technology with one year of Information Technology experience on relevant equipment and systems; OR Bachelor#s Degree or Higher, experience preferred. Experience preferred: Strong knowledge of Cisco network infrastructure# Strong knowledge of Cisco UCS infrastructure Strong knowledge of storage area network (SAN) technologies Strong knowledge of data backup technologies Strong knowledge of virtual infrastructure environments Strong knowledge of data center environments Strong knowledge of inside plant cabling Strong knowledge of infrastructure monitoring applications Working knowledge of hyper-converged infrastructure Working knowledge of Citrix technology and applications Working knowledge of Cisco Collaboration infrastructure Working knowledge of cloud infrastructure (SaaS, PaaS # IaaS) # Licensure/Certification: Two CompTIA core competency certifications or must be complete within 90 days of employment: Fundamentals, A+, Network+ or Security+. Equivalent or higher-level certifications as determined by the Manager may be substituted for the CompTIA core certification. # Knowledge/Skills: Must be fully/independently technically competent and physically capable to perform duties as listed within technical guidance of the Systems Engineer II. In addition, must possess: Able to prioritize and execute tasks in a high-pressure environment. Ability to author technical documents and create procedure manuals. Ability to translate technical information and procedures into user solutions. Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities. Strong understanding of the organization#s goals and objectives. Ability to conduct research into current and future technologies. Self-motivation and be self-directed, with keen attention to detail and the ability to work independently. Quick Learning ability without repeated instruction from supervisor. Desired Healthcare knowledge/background including data privacy practices and laws. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. On-call availability 7/24 as part of a rotation schedule and must respond to and actively participate in critical situations to restore information access to users such as patients, doctors, nurses, and administrators. Availability to respond to major incidents in accordance with department service level agreements. Contacts: Communicates with and actively participates with all levels within the corporation. Job Summary: Operate, monitor, measure, and attain RSFH Data Center's Service Level Commitments, and maintain facility appearance and integrity, especially during assigned shift. Responsible for aiding customers and projects, supporting the Helpdesk area, answering calls from users, and assisting in problem-solving user issues. Document work in the form of policies, procedures, standards, and knowledge base articles. The Systems Administrator position leads technical projects as well as provide guidance to teammates as needed to ensure quality and delivery of work. This position consists of ensuring solutions are delivered in adherence of defined standards and policy. This position is expected to work both independently and with various teams across the Roper St. Francis Healthcare enterprise. Minimum Qualifications: Education: Requires a High School diploma (or equivalent) from an accredited school and 3 years of Information Technology experience on relevant equipment and systems, OR Associate Degree in Computer Science or Information Technology with one year of Information Technology experience on relevant equipment and systems; OR Bachelor's Degree or Higher, experience preferred. Experience preferred: * Strong knowledge of Cisco network infrastructure * Strong knowledge of Cisco UCS infrastructure * Strong knowledge of storage area network (SAN) technologies * Strong knowledge of data backup technologies * Strong knowledge of virtual infrastructure environments * Strong knowledge of data center environments * Strong knowledge of inside plant cabling * Strong knowledge of infrastructure monitoring applications * Working knowledge of hyper-converged infrastructure * Working knowledge of Citrix technology and applications * Working knowledge of Cisco Collaboration infrastructure * Working knowledge of cloud infrastructure (SaaS, PaaS & IaaS) Licensure/Certification: Two CompTIA core competency certifications or must be complete within 90 days of employment: Fundamentals, A+, Network+ or Security+. Equivalent or higher-level certifications as determined by the Manager may be substituted for the CompTIA core certification. Knowledge/Skills: Must be fully/independently technically competent and physically capable to perform duties as listed within technical guidance of the Systems Engineer II. In addition, must possess: * Able to prioritize and execute tasks in a high-pressure environment. * Ability to author technical documents and create procedure manuals. * Ability to translate technical information and procedures into user solutions. * Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities. * Strong understanding of the organization's goals and objectives. * Ability to conduct research into current and future technologies. * Self-motivation and be self-directed, with keen attention to detail and the ability to work independently. * Quick Learning ability without repeated instruction from supervisor. * Desired Healthcare knowledge/background including data privacy practices and laws. * Strong customer service orientation. * Experience working in a team-oriented, collaborative environment. * On-call availability 7/24 as part of a rotation schedule and must respond to and actively participate in critical situations to restore information access to users such as patients, doctors, nurses, and administrators. * Availability to respond to major incidents in accordance with department service level agreements. Contacts: Communicates with and actively participates with all levels within the corporation.

Keywords: Roper St. Francis, Charleston , Systems Administrator, Other , Ladson, South Carolina