FULL TIME Front Desk Host- 3-11PM shifts primarily
Company: Hyatt Place Charleston Airport
Location: North Charleston
Posted on: May 24, 2023
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Job Description:
We are currently searching for the best and brightest in the
customer service industry to fill our Customer Service Agent
role.
Responsibilities include: maintaining and promoting hospitality at
all times; welcoming and serving guests in a courteous, efficient
and friendly manner, both face-to-face and on the phone. As part of
this job, this individual is required to: demonstrate good computer
skills; accurately handle cash and charges; stand for long periods
of time; present a friendly, outgoing, energetic and guest service
oriented demeanor. Flexibility to work days, nights, overnight,
weekends, and holidays as needed is a must.
Requirements
* Ability to satisfactorily communicate in English (speak, read,
write) with guests, co-workers, and management to their
understanding.
* Ability to perform assigned duties with attention to detail,
speed, accuracy, follow-through, courtesy, cooperativeness and work
with a minimum of supervision.
* Ability to accurately compute and manipulate mathematical
calculations.
* Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists.
* Ability to effectively deal with guests, some of whom will
require high levels of patience, tact, and diplomacy to defuse
anger.
* Ability to work well under pressure of check-in/check-out of
guests and handle multiple tasks at once.
* Punctuality and regular and reliable attendance.
* Interpersonal skills and the ability to work well with co-workers
and the public.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Holidays
* Night shift
* On call
* Weekend availability
Supplemental pay types:
* Tips
Education:
* High school or equivalent (Preferred)
Experience:
* Hotel experience: 1 year (Preferred)
Work Location: In person
Keywords: Hyatt Place Charleston Airport, Charleston , FULL TIME Front Desk Host- 3-11PM shifts primarily, Other , North Charleston, South Carolina
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