FULL TIME Front Desk Host- 3-11PM shifts primarily

Company: Hyatt Place Charleston Airport
Location: North Charleston
Posted on: May 24, 2023

Job Description:

We are currently searching for the best and brightest in the customer service industry to fill our Customer Service Agent role.


Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, overnight, weekends, and holidays as needed is a must.



Requirements

* Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding.

* Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

* Ability to accurately compute and manipulate mathematical calculations.

* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

* Ability to effectively deal with guests, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.

* Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.

* Punctuality and regular and reliable attendance.

* Interpersonal skills and the ability to work well with co-workers and the public.


Job Type: Full-time


Pay: From $16.00 per hour


Benefits:

* 401(k)

* 401(k) matching

* Dental insurance

* Employee discount

* Flexible schedule

* Health insurance

* Life insurance

* Paid time off

* Vision insurance

Schedule:

* 8 hour shift

* Holidays

* Night shift

* On call

* Weekend availability

Supplemental pay types:

* Tips




Education:

* High school or equivalent (Preferred)


Experience:

* Hotel experience: 1 year (Preferred)



Work Location: In person

Keywords: Hyatt Place Charleston Airport, Charleston , FULL TIME Front Desk Host- 3-11PM shifts primarily, Other , North Charleston, South Carolina