Security Officer
Company: Kiawah Island Community Association
Location: Johns Island
Posted on: May 28, 2023
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Job Description:
We offer competitive pay + robust benefits: $16/hr starting pay,
eligible for overtime, plus $.50 shift differential for night shift
Increase to $16.50/hr at 90 days if SLED certification is obtained
Retention bonus - $100 at 30 days, $200 at 60 days, $300 at 90 days
2 great health benefit plans to choose from, one option is FREE for
employee only coverage! Dental, vision, accident, critical illness,
and supplemental life insurance coverages available $25K life
insurance, short-term, and long-term disability provided at no cost
HSA employer contribution Paid holidays and accrued time-off 401k
contribution match, immediate vesting after 1 year Uniforms and
laundering service provided Wellness benefits COVID vaccination
incentive, fitness reimbursement, smartwatch contribution, and
more! Access to pristine beaches, on-island fishing, biking trails,
etc. This is a full time position. We are hiring for day and night
shift Purpose of Position Assume overall responsibility of the
safety and security of Kiawah Island by maintaining gate
operations, patrol duties, and assisting KICA membership and fellow
staff, while upholding the highest level of customer service.
Responsibilities and Duties Provide excellent customer service when
interacting with KICA membership, island guests, commercial
customers, island employees, and other island entities. Answer
telephones to assist callers with various needs and resolve the
issue or direct them to the appropriate party. Utilize computer
software to locate member records and enter guest and member passes
as needed. Monitor and authorize entrance of vehicles or people to
Kiawah Island, ensuring appropriate passes are displayed before
entrance is authorized. Protect property, identify covenant
violations, and identify safety issues while patrolling the island.
Perform physical patrol checks of KICA buildings and properties.
Often times alone and/or in total darkness. Promptly respond to
calls for services to include; traffic accidents, medical calls,
house alarms, wildlife issues, emergency situations, handle
according to policy. Complete incident reports, witness statements,
and other required documentation for all security incidents.
Monitor security surveillance cameras and report any suspicious
activity in a timely manner. Provide excellent customer service and
follow all safety guidelines while driving the shuttle for KICA
members on-island or to Charleston area locations. Provide traffic
control and handle detours when island roads are non-passable for
various situations. Assist with island closure and re-opening
during emergency weather situations. Follow all company policies
and procedures to the Kiawah Standards. Work efficiently in order
to reduce costs. Other duties as assigned. Qualifications Ability
to use excellent customer service techniques, even when under
stressful or difficult conditions. Ability to lift minimum of 50
lbs. Ability to kneel, bend, carry, walk, and stand for extended
periods of time Ability to navigate stairs and walking ramps in low
light conditions Comfortable working in weather environments that
may be extremely hot or extremely cold, wet, icy, snowy, etc.
Ability to work on weekends, holidays, and emergency weather
situations Ability to work 12 hour shifts and overtime as needed.
Maintain a neat and professional appearance, following all KICA
uniform guidelines and grooming standards. Keep mental alertness
and attention to detail at all times. Proficient in technology
including computers, iPads, smart phones, walkie-talkies, etc.
Ability to discern and diagnose normal situations from emergency
situations and to respond in either case using excellent customer
service techniques. Ability to understand and carry out written and
oral instructions and communications. Other requirements: Pass a
pre-employment drug screen, criminal background check, and driving
record check. Maintain a valid South Carolina Drivers License Must
be 18 or over and able to qualify for and maintain a SLED
certification Kiawah Island Community Association is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex (including pregnancy, childbirth, or related medical
conditions), national origin, disability, or protected veteran
status. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions of the job.
Employment Type: Full Time Bonus/Commission: No
Keywords: Kiawah Island Community Association, Charleston , Security Officer, Other , Johns Island, South Carolina
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