Door Attendant
Company: Hotel Bennett
Location: Charleston
Posted on: September 10, 2023
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Job Description:
POSITION OBJECTIVE
The Doorman is the first interaction for guests/patrons visiting
the hotel and are critical for the arrival and departure process in
setting the tone for the guest's entire visit. Working within the
Guest Services department, this position will set the bar for guest
expectations and will be held accountable for ensuring the Front
Drive remains a clean, seamless experience for all.
ESSENTIAL JOB FUNCTIONS
- Oversees the orchestration of the front drive daily
- Coordinates the valet process of patron's and guest's vehicles on
the Front Drive
- Greets approaching vehicles, opens doors and greets all guests
entering into the hotel
- Escorts guests within the hotel and offers directions to all
hotel outlets as well as local Charleston destinations
- Responds to a wide variety of guest requests by accurately
assessing the guest needs and
- requests and then adding personal recommendations and touches to
achieve maximum customer satisfaction
- Answers inquiries to hotel policies and services
EDUCATION/EXPERIENCE
- Minimum of High School Diploma; preferably college degree in
hospitality.
- Previous hotel/resort experience preferred in a luxury
setting.
REQUIREMENTS
- As the Doorman is crucial that you follow the hotel's operations
standards for the Front Drive. Coordinate the ability to retrieve
patron's and guest's vehicles. This job description is not an
exclusive or exhaustive list of all job functions that an employee
in this position may be asked to perform from time to time.
- Ability to drive all types of vehicles, both manual and
automatic
- Passion for hospitality service
- Past hotel/resort experience preferred in a luxury setting
- Previous guest services experience preferred
- Valid South Carolina driver's license with clean driving
record
- Varied work schedules, ability to work as it pertains to the
needs of hotel guests
PHYSICAL DEMANDS
- Must be able to stand for long periods on your feet, offer quick
retrieval of guests and patron's automobiles.
- Possess the ability to remain calm in a stressful, hurried
environment.
- Ability to lift 50 pounds and transport/load luggage for a vast
majority of their shift.
- Work in an outdoor environment with a wide variety of seasonal
temperatures.
- Ability to drive a variety of automobile types and understand
specific car amenities.
Salamander Hotels & Resorts is an equal opportunity employer. All
aspects of employment including the decision to hire, promote,
discipline, or discharge, will be based on merit, competence,
performance, and business needs. We do not discriminate on the
basis of race, color, religion, marital status, age, national
origin, ancestry, physical or mental disability, medical condition,
pregnancy, genetic information, gender, sexual orientation, gender
identity or expression, veteran status, or any other status
protected under federal, state, or local law. Salamander is a
drug-free workplace and participant in E-Verify.
Keywords: Hotel Bennett, Charleston , Door Attendant, Other , Charleston, South Carolina
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