Client Service Coordinator
Company: Gus Anastopoulo Law Firm
Location: Charleston
Posted on: April 15, 2024
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Job Description:
We are seeking a HIGH ENERGY, creative, and ambitious individual
to join our growing Plaintiff's Personal Injury Law Firm. As the
Client Services Coordinator, you will manage inbound calls, qualify
potential clients, and provide high-level customer service.
At the Gus Anastopoulo Law Firm, we provide our team members with
an expansive benefits package including medical, dental, vision and
paid time off. The physical health and well-being of our team
members are top priority at the Gus Anastopoulo Law Firm. To assist
team members in maintaining a healthy lifestyle, we offer gym
membership reimbursements!
Responsibilities:
--- Answer phone calls and provide excellent customer service with
proper phone etiquette, taking messages and/or transferring calls
to the correct point of contact
--- Serve as the first point of contact for potential and current
clients
--- Interview, screen, and evaluate prospective clients to assess
their legal needs
--- Review and ensure the retainer agreement is signed and executed
properly
--- Maintaining thorough and accurate records in our case
management software, ensuring all client data is up-to-date and
easily accessible
--- Meeting and collaborating with advertising vendors
--- Contribute to a positive, team-team oriented work environment
that encourages collaboration, continuous improvement, and client
satisfaction
--- Additional administrative and clerical responsibilities may be
assigned as needed
Qualifications:
Requirements:
--- A burning desire for professional and personal growth
--- An unwavering degree of self-confidence and enthusiasm
--- Positive energy, and the ability to work both independently and
as part of a team
--- A high level of empathy and the ability to think critically and
make informed decisions
--- Strong organizational skills; ability to prioritize and meet
deadlines
--- Familiarity Microsoft 365 (Word, Excel, etc.) and Adobe
Acrobat
--- Spanish speaking is preferred but not required
About Company:
We are a growing Plaintiff's Personal Injury located in beautiful
North Charleston, South Carolina! Our firm is dedicated exclusively
to representing people who are injured due to the carelessness of
others. We have never and will never represent an insurance company
or a corporate defendant. Through aggressive and compassionate
representation, we work to maximize the value of every case no
matter how big or small, and make every client feel at ease.
Keywords: Gus Anastopoulo Law Firm, Charleston , Client Service Coordinator, Other , Charleston, South Carolina
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