Customer Experience Advocate

Company: VirtualVocations
Location: Charleston
Posted on: September 3, 2024

Job Description:

A company is looking for an ISB Customer Experience Advocate in the USA - TX - ANY CITY.

Key Responsibilities:

Collaborate with regional leadership to increase customer engagement and capture feedback
Define and maintain the CX operational framework and governance process
Lead the design, development, and maintenance of CX processes and tools

Required Qualifications:

Successful record of driving Customer Experience strategies in complex environments
Experience in process design, data management, and project management
Undergraduate degree required; MBA is a plus
Flexibility to collaborate across global time zones
Knowledge of the Insurance industry is a plus

Keywords: VirtualVocations, Charleston , Customer Experience Advocate, Other , Charleston, South Carolina

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