Systems Engineer II
Company: Disability Solutions
Location: Charleston
Posted on: October 26, 2024
Job Description:
Together we fight for everyone's opportunity for a better
financial future. We will do this together - with customers,
partners and colleagues. We will fight for others, not against: We
will stand up for and champion everyone's access to opportunities.
The status quo is not good enough ... we believe every individual
and every community deserves access to financial opportunities. We
are determined to support both individuals and communities in
reaching a better financial future. We know that reaching this
future depends on our actions today.Like our Purpose Statement,
Voya believes in being bold and committed to action. We are
committed to a work environment where the differences that we are
born with - and those we acquire throughout our lives - are
understood, valued and intentionally pursued. We believe that our
employees own our culture and have a responsibility to foster an
environment where we all feel comfortable bringing our whole selves
to work. Purposefully bringing our differences together to
positively influence our culture, serve our clients and enrich our
communities is essential to our vision. Are you ready to join a
company with a strong purpose and a winning culture? Start your
Voyage - Apply Now The Engineer II is responsible for the
administration of internal systems. Duties include support,
troubleshooting, upgrading, patching and enhancements to
applications. This position will require a high level of
interaction with various teams across the organization for the
management of issues and support tickets. The Engineer II will be
responsible for troubleshooting and administering various business
applications while providing measurable customer service.Profile
Description:
- Escalate incidents and problems to the appropriate technical
resources
- Keeps manager informed of issues, impediments and progress
- Works within team environment to administer and complete
various department tasks
- Performs administrative tasks, as required
- Delivers superior customer service to both internal and
external customers
- Contributes to a positive, professional, cooperative and
efficient work atmosphere and openly communicates work information
to others in a timely manner
- Demonstrated ability to manage and deliver complex
projects
- Understanding of all infrastructure components including client
/ server, network, database, storage, and applications
- Demonstrated ability and willingness to document and measure
processes, procedures, and projects
- Excellent interpersonal and customer service skills
- Excellent verbal and written communication skills
- Excellent analytical and troubleshooting skills
- Ability to thrive in a changing environment, and effectively
and efficiently manage time across multiple projects and
responsibilities
- Other duties as assignedKnowledge & Experience:
- Application experience implementing, managing, maintaining both
cloud and on-prem solutions
- Experience Implementing, Managing and Maintaining SharePoint
2019+ Farms
- Experience in administering and supporting Atlassian products
including JIRA, Confluence, and Bitbucket
- Proven ability in one or more scripting languages (PowerShell,
Python, batch, etc.) and development tools
- Ability to solve technical or operational problems and evaluate
options based on relevant information, resources, experience, and
knowledge
- Bachelor's Degree, preferably in Computer Science or
Information Systems, and/or equivalent formal training, technical
certification or equivalent experienceCompensation Pay Disclosure:
Voya is committed to pay that's fair and equitable, which means
comparable pay for comparable roles and responsibilities. The below
annual base salary range reflects the expected hiring range(s) for
this position in the location(s) listed. In addition to base
salary, Voya may offer incentive opportunities (i.e., annual cash
incentives, sales incentives, and/or long-term incentives) based on
the role to reward the achievement of annual performance
objectives. Please note that this salary information is solely for
candidates hired to perform work within one of these locations, and
refers to the amount Voya Financial is willing to pay at the time
of this posting. Actual compensation offered may vary from the
posted salary range based upon the candidate's geographic location,
work experience, education, licensure requirements and/or skill
level and will be finalized at the time of offer. Salaries for
part-time roles will be prorated based upon the agreed upon number
of hours to be regularly worked. $85,000-$92,000Be Well. Stay Well.
Voya provides the resources that can make a difference in your
lives. To us, this means thriving physically, financially, socially
and emotionally. Voya benefits are designed to help you do just
that. That's why we offer an array of plans, programs, tools and
resources with one goal in mind: To help you and your family be
well and stay well.What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan - with generous company matching
contributions (up to 6%)
- Voya Retirement Plan - employer paid cash balance retirement
plan (4%)
- Paid time off - including 20 days paid time off, nine paid
company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time - 40 hours per calendar yearLearn more
about Critical Skills At Voya, we have identified the following
critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and
offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and
problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and
execute on our common goals.
- Business Acumen: Appreciation and understanding of the
financial services industry in order to make sound business
decisions.
- Learning Agility: Openness to new ways of thinking and
acquiring new skills to retain a competitive advantage. Learn more
about Equal Employment Opportunity Voya Financial is an
equal-opportunity employer. Voya Financial provides equal
opportunity to qualified individuals regardless of race, color,
sex, national origin, citizenship status, religion, age,
disability, veteran status, creed, marital status, sexual
orientation, gender identity, genetic information, or any other
status protected by state or local law. Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As
part of this commitment, Voya will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed to participate in the job application or
interview process, to perform essential job functions, and/or to
receive other benefits and privileges of employment, please
reference .
Keywords: Disability Solutions, Charleston , Systems Engineer II, Other , Charleston, South Carolina
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