CharlestonRecruiter Since 2001
the smart solution for Charleston jobs

Operational Excellence Lead - Business Process

Company: Blackbaud
Location: Charleston
Posted on: August 16, 2019

Job Description:

About Blackbaud: At Blackbaud, were here to help good take over. We lead uniquely at the intersection point of technology and social good, providing cloud software, services, expertise, and data intelligence that empowers and connects people to drive impact for social good. We serve the entire social good community, which includes nonprofits, higher education institutions, K-12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies, and the individual change agents who support them. With millions of users in 100+ countries, our vision is to power an Ecosystem of Good that builds a better world. Our customers are passionate about making the world a better place, and were inspired by the opportunity to help them raise resources, deliver programs, manage operations, and understand their outcomes. Reporting to the Director of Operational Excellence, the Process Engineering role will help drive Operational Excellence efforts by working alongside the companys business leaders and other stakeholders. This position will a key part of the centralized center of excellence for quality and process improvement, and will partner with businesses and functional areas throughout the company to drive overall operational maturity. The ideal candidate will have the ability to provide strategic thought leadership and support for high-visibility enterprise process improvement initiatives and skilled change management. Strong leadership skills with significant technical and business experience are a necessity for the process engineering position. Comprehensive knowledge of process and quality improvement best practices are necessary skills along with excellent interpersonal skills, strong change management skills, sound judgment and a unique ability to solve problems. Essential Duties and Responsibilities - Lead enterprise level process improvement programs which drive significant value to the business in terms of revenue, efficiencies, and customer satisfaction. - Implement industry best practices in all of the disciplines of the business sales, customer success, services, support, software engineering, data center operations, & product management. - Train and coach resources throughout the organization on process engineering tools and methods. - Works with all levels of the organization to identify and implement process improvement, find process interactions and dependencies, develop key performance indicators and clarify business operations - Works with cross-functional teams and works with key stakeholders to evaluate and streamline key operations processes - Provides constant, ongoing communication to ensure barriers/obstacles to business process improvement are removed and necessary support is provided - Ability to translate a complex, broad initiative into a value proposition with a clear vision and unambiguous communication - Excellent communication skills to interface and influence business leaders - Ability to identify synergies and opportunities for simplification Required Education, Experience, and Skills - Bachelors degree in Business, Engineering, Computer Science or related field - At least 10-15 years of hands-on experience in as many of the following areas as possible quality management, process engineering, organizational change management, project & program management - Experience with software engineering and technology organizational maturity - Six Sigma Black Belt certification - Excellent verbal and written communication skills Why you'll want to come work here: - Our benefits are unmatched. Not only do we offer competitive salaries, 4 weeks paid time off, tuition reimbursement, and 401K match, we also provide endless community involvement opportunities to encourage our employees to give back, through our CSR programs like gift matching and volunteer for vacation. - Blackbaud has been named to Forbes America's Best Employers for Diversity 2019, Forbes Americas Best Midsize Employer 2019, and **********'s Top Companies for Women Technologists 2018, we are rapidly growing and offer incredible opportunity for career advancement! - We understand that people thrive in a culture focused on teamwork and purpose. That's why Blackbaud offers a tremendous company culture, encouraging open, collaborative working environments in all of our offices around the world, including; North America, Australia, the United Kingdom and Costa Rica. - We have proven that we are one of the best technology companies to work for. Blackbaud has been ranked Best Technology Company in Charleston, SC for the fourth year in a row, and ranked by BuiltIn Austin as one of the Best Places to Work in Austin, TX. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Keywords: Blackbaud, Charleston , Operational Excellence Lead - Business Process, Other , Charleston, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Now interviewing - Work at home
Description: Work From Home We are experiencing phenomenal growth within our Healthcare team. Now actively
Company: FAHT
Location: Charleston
Posted on: 08/23/2019

Credentialed Bilingual Tax Advisor - CPA - Remote - Savannah
Description: OverviewJoin Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Savannah
Posted on: 08/23/2019

Acute-Care MLS
Description: Various openings for MLS with at least three years or more with acute-care hospital transcription/editing experience. Accounts and schedules are primarily second shifts as early as 12p EST , with openings (more...)
Company: Mommy Jobs Online
Location: Savannah
Posted on: 08/23/2019


Work From Home
Description: We are actively growing and are looking for self-motivated and teachable to fill our postiiong. We are looking for people that will take pride in helping
Company: Garcia Healthcare
Location: Charleston
Posted on: 08/23/2019

Power System Protection Engineer (Relocation Offered)
Description: Job SpecificationsIn the important role of the System Protection Engineer you will design substation protection systems and relay settings used in the control and operation of utility transmission and (more...)
Company: Black Hills Energy
Location: Charleston
Posted on: 08/23/2019

15W UAV Operator
Description: 15W UAV OperatorJob ID: Job Views: 26Location: SAVANNAH, Georgia, United StatesZIP Code: 31409Job Category: AviationPosted: 08.16.2019Age Requirements: Must be between the ages of 17 and 35Job DescriptionMilitary (more...)
Company: Army National Guard
Location: Savannah
Posted on: 08/23/2019

Landscapers-Team Members
Description: We are looking for team members to provide landscape maintenance services to some of Coastal Georgias finest commercial properties within the Savannah area.
Company: Coastal Greenery, Inc.
Location: Savannah
Posted on: 08/23/2019

Part Time Teller-Charleston, SC
Description: SUMMARY:Under supervision, the teller position is responsible for servicing all customers, in a variety of routine banking service functions, regarding their accounts with CresCom Bank. This position (more...)
Company: CresCom Bank
Location: Charleston
Posted on: 08/23/2019

Specialty Representative, BCBU (Blue), Savannah, GA
Description: No relocation assistance provided for this position. Amgen therapeutics have changed the practice of medicine, helping millions of people around the world in the fight against cancer, kidney disease, (more...)
Company: Amgen
Location: Savannah
Posted on: 08/23/2019

Scheduling Interviews - Work From Home
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Home Career Advantage
Location: Savannah
Posted on: 08/23/2019

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Charleston RSS job feeds