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Senior Network Engineer - Voice

Company: Trident Medical Center
Location: Charleston
Posted on: November 9, 2019

Job Description:

Description SHIFT: No Weekends

SCHEDULE: Full-time

Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.

You contribute to our success. Every role has an impact on our patients--- lives and you have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of our team. Join us in our efforts to better our community!

At HCA Healthcare, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional al la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medical and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.
---- The Senior Network Engineer designs, implements, monitors, and supports the HCA division network and security infrastructure.-- As a primary technical resource for the division, the Senior Network Engineer is responsible for the set-up and repair of division and facility network infrastructure, including the monitoring and diagnosis of network performance, and resolution of network-based incidents and requests reported to the division service desk, especially complex incidents requiring research and diagnostics.-- -- The Senior Network Engineer maintains the HCA Healthcare network and security environments by adhering to and supporting HCA Healthcare ITG policies and procedures, and recommends process changes that improve the implementation, maintenance and support of division and facility-based network equipment.-- This position assists with division and facility-based project planning, strategic planning, 24x7 on-call support with other members of division IT staff, and may be required to supplement facility-based, on-site support to technical resources.--
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
-----Design, implementation, monitoring, and support of hardware and software to support the division network.-- This includes, but is not limited to: monitoring routers, switches, and circuits for failures and recommending corrective action.--
-----Creation, implementation and maintenance of standard operating procedures for equipment installation, configuration support, and division network operations which improve service and repeatability.--
-----Maintenance and support of division and facility-level network security equipment, including but not limited to: network equipment, VPN concentrators, and firewalls.--
-----Participation in and support of division and facility-level technical implementation projects.--
-----Provides 24x7 on-call support based on division IT staff rotation and carries a pager as warranted, to assist with troubleshooting, coordination, escalation, and resolution of network or security-based incidents, equipment failures, etc.--
-----Aids and trains users on proper use of division and/or facility technology.--
-----Mentors and trains division Technical Analysts and Sr. Technical Analysts, as needed.--
-----Participates in facility-based IT project planning, as needed.--
-----Effectively works with division and corporate ITG personnel to ensure that division priorities and standards are achieved.-- This includes, but is not limited to: Customer Support, corporate Network Engineering, corporate Security, and external vendors to support division and facility operations.--
-----Communicates and escalates incidents and requests beyond scope of ability to senior service resources.----
-----Coordinates and participates in regular division-wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA-approved network architecture and security policies.--
-----Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance.
-----Aids and trains users on proper use of division and/or facility technology.--
-----Adheres to and supports HCA Healthcare ITG standards, policies and procedures.--
-----Maintains and protects confidentiality with regard to all aspects of patient care and employee information.--
-----Adheres to Code of Conduct and Mission & Value Statement.--
-- KNOWLEDGE, SKILLS & ABILITIES--
Required:----
--Strong knowledge of the following:----
--Supported networks, data architecture, applicable technologies and vendor products--
--Security systems --Utilities--
--Firewall, router, switch hardware and software--
--Network and routing topology--
--Diagnostic techniques--
--Applicable communication protocols and hardware configurations--
--Statistical and analytical tools for systems monitoring -- Preferred:--
-----Demonstrates broad knowledge of network and security technologies and standards--
-----Demonstrated ability to multi-task; Possesses strong analytical skills
-----Demonstrated customer orientation; strength in analytical, math, and reasoning skills
-----Effectively communicates verbally and in writing
-----Demonstrated proficiency in MS Office applications
-----Provides onsite technology support on projects
EDUCATION
Bachelor---s degree in information systems is preferred.----

EXPERIENCE----
3+ years experience with data networking technologies------

CERTIFICATE/LICENSE----
Certification in Cisco CCNP/CCDT; CCNA or CCDP preferred.----

PHYSICAL DEMANDS/WORKING CONDITIONS - Requires equal amounts of prolonged sitting and standing or walking, some bending, stooping and stretching, eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. Position may occasionally require ability to lift up to 50 pounds, and to push or pull a cart. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Must be able to express or exchange ideas verbally, have a normal range or hearing, and have the ability to see and obtain impressions, shape, size, and other characteristics with eyes. Work is performed in an office environment and in network/server equipment environments. Work may be stressful at times, and may involve contact with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel to facilities may be required.
HCA Healthcare is a comprehensive healthcare network where 265,000 people across more than 1,800 care facilities are all committed to creating a positive impact every day. It---s an organization that exists to give people healthier tomorrows. Our scale enables caregivers to deliver great outcomes for patients and gives colleague---s unparalleled opportunities to learn and grow. Most importantly, as a part of HCA Healthcare we---re connected to something bigger, which means more resources, more solutions and more possibilities for everyone who walks through our doors. What matters most to our diverse and talented colleagues is giving people the absolute best healthcare possible. Every day, we seek to raise the bar higher, not just for ourselves, but for healthcare everywhere.

Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
------Qualifications
--Notice Our Company---s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, contact us at--privacy@hcahealthcare.com

Company Description:

HCA Healthcare is a collaborative healthcare network, driven by physicians, nurses and colleagues helping each other champion the practice of medicine to give people a healthier tomorrow. With a comprehensive network of more than 270,000 people across approximately 1,800 care facilities, our scale enables us to deliver great outcomes for our patients, provide superior nursing care and be a preferred place for physicians to practice medicine. We never stop in our pursuit of insights and care advances based on the knowledge and data we gain from approximately 30 million patient encounters a year. Every day, we raise the bar to improve the way healthcare is delivered, not just in our facilities, but everywhere. We---re committed to improving more lives in more ways, and above all else, we are committed to the care and improvement of human life.

Keywords: Trident Medical Center, Charleston , Senior Network Engineer - Voice, Other , Charleston, South Carolina

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