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Desktop Support Technician

Company: Irvine Technology Corporation (ITC)
Location: Charleston
Posted on: March 26, 2020

Job Description:

Desktop Support- Deskside Technician IMMEDIATE NEED for a Deskside Technician. The position of Deskside Technician ndash End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. Responsibilities Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs Resolve incidents and problems associated with EUC equipment Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services connection to WAN and accessing appropriate LAN segments Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals) Provide software breakfix services and replacement of non-warranty assets for end users Create, change and remove printer configurations and queues based on requests and in accordance with SLAs Provide on-site hardware support for general troubleshooting and problems for end user computing technologies Deskside support services as required. Qualifications Requires 3+ years of related work experience Sound knowledge of imaging tools (Ghost, MDT) Sound knowledge of data backup and recovery tools (USMT) Installing, upgrading, and migrating to Windows 710 Deploying Windows 710 in large enterprises Configuring hardware and applications Configuring network connectivity Configuring access to resources Configuring mobile computing Monitoring and maintaining systems that run Windows 710 Configuring backup and recovery options Preferred Qualifications A+ Certification Please send your resume to Irina Liukimson, Senior Technical Recruiter for immediate consideration. Let us help you secure an interview! ABOUT US Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders ndash bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Keywords: Irvine Technology Corporation (ITC), Charleston , Desktop Support Technician, Professions , Charleston, South Carolina

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