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SPAWAR Helpdesk Analyst Job (Military Veterans Wanted!)

Company: SAIC
Location: Charleston
Posted on: October 12, 2018

Job Description:

SPAWAR Helpdesk Analyst (Job Number:439844)Description:Job Description- Support a high-volume Naval Command, Control, Communications, Computers, Intelligence (C4I) Service Center.- Perform basic troubleshooting methods to remotely isolate Fleet problems from a system level perspective to a sub system resolution.- Document precise details of system problems for analysis by Tier III support elements, as needed.- Perform Service Center Trouble Ticket status checks with both internal and external customers.- Process user account access applications for higher level review and approval.--- Perform password resets as required.- Will be expected to work independently to solve problems quickly and completely.- Will be on-call over weekends on a rotational basis with other team members and may be required to work extended hours, as needed.DISLQualifications:REQUIRED EDUCATION AND EXPERIENCE:AA Degree in related discipline OR High School & up to 2 years experience with relevant certificationExperience with:Global Command and Control System Maritime (GCCS-M)Joint Automated Deep Operations Coordination System (JADOCS)Theater Battle Management System (TBMCS)CLEARANCE REQUIREMENTS:- Obtain & maintain a Secret security clearance or higher.#entrylevelSAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/DisabilityJob Posting: Sep 26, 2018, 1:55:47 PMPrimary Location: United States-SC-CHARLESTONClearance Level Must Currently Possess: SecretClearance Level Must Be Able to Obtain: SecretPotential for Teleworking: NoTravel: NoneShift: Day JobSchedule: Full-time

Keywords: SAIC, Charleston , SPAWAR Helpdesk Analyst Job (Military Veterans Wanted!), Professions , Charleston, South Carolina

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