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Senior Sales Operations Analyst

Company: Benefitfocus
Location: Charleston
Posted on: May 19, 2019

Job Description:

Sr. Deal Desk Analyst Benefitfocus Inc. Benefitfocus is looking for a Senior Deal Desk Analyst to join our fast-paced high-tech environment within the Business Operations team. Success in this role will require a team player approach, the ability to work across organizations with disparate needs, creativity, and critical thinking to proactively identify new and different approaches to scale current processes. The Deal Desk team drives value to the business in two key ways. First, by protecting its interests through compliant, creative and financially viable deal structures; and secondly by escalating issues which impede Seller productivity and effectiveness be they commercial, operational, or in the marketplace. Essential Duties and Responsibilities: * Serve as the primary cross-functional liaison for Sales with regard to deal assessments and discussions. * Gain subject matter expertise on cross-functional needs and priorities for appropriate representation and action. * Manage the end-to-end deal review process and support the execution of contractual documents while ensuring compliance with business policies. * Define and enforce the escalation approval process for non-standard deals. * Deal Structure Guidance ? Aid sellers in structuring deals which are mutually beneficial for BNFT and our customers, ensure deal related operational process commitments are achieved and periodically review process goals. * Consult with and guide Sales on topics related to the deals' financial viability, adherence to Business Rules, corporate controls, and policies. * Project Manage the lifecycle of deals collaborating with cross-functional teams to include sales, finance, delivery and legal departments as needed. * Drive deal structure alternatives which achieve BNFT and customer objectives. * Provide proactive support, guidance, and creative solutions to the sales team in order to help drive deal closure. * Document deal reviews, including any and all Business Rule or policy exception requests. * Ensure contracts maximize total deal value while limiting risk/exposure to the business. * Continuously improve and enhance business processes to drive efficiency across the team. * Ensure compliance with company pricing, contract terms and the Delegation of Authority. * Identify business trends that can influence business decisions (e.g. Pricing, Business Rules, Competitive pressures). Qualifications: * Bachelor's degree in business, finance or related field * 3-5 years' experience working on a deal desk team or comparable work (e.g., account manager, operations specialist) * Experience supporting a complex Sales organization, and communications with executive-level management * Previous Involvement with business strategy or licensing and pricing programs at the enterprise level * Background working with SaaS and recurring revenue models is ideal * Strong change management skills and experience with a rapidly changing business environment and ongoing operational improvements * Strong analytical, accounting, and advanced Excel skillsSDL2017

Keywords: Benefitfocus, Charleston , Senior Sales Operations Analyst, Professions , Charleston, South Carolina

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