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Business Analyst

Company: Blackbaud
Location: Charleston
Posted on: July 15, 2019

Job Description:

About Blackbaud: At Blackbaud, were here to help good take over. We lead uniquely at the intersection point of technology and social good, providing cloud software, services, expertise, and data intelligence that empowers and connects people to drive impact for social good. We serve the entire social good community, which includes nonprofits, higher education institutions, K-12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies, and the individual change agents who support them. With millions of users in 100+ countries, our vision is to power an Ecosystem of Good that builds a better world. Our customers are passionate about making the world a better place, and were inspired by the opportunity to help them raise resources, deliver programs, manage operations, and understand their outcomes. The Digital Marketing Business Analyst is the first point of communication with stakeholders at Blackbaud. This role gathers the business and marketing requirements from stakeholders and converts them into technical documentation. The Digital Marketing Business Analyst thoroughly understands the strategy and approach for digital marketing initiatives as well as the value and measurable return it will bring to the organization. Role Responsibilities: - Works closely with Manager, Web Platforms on Digital Marketing team to examine stakeholder requests to actively scope and size projects in terms of milestones, deliverable, and resource needed. - Gathers business and marketing requirements from stakeholders and converts into technical documentation. - Assesses impact of projects and initiatives on existing processes and determines areas to optimize across resource team. - Works closely with stakeholders to understand challenges, gather requirements, document functional and design specifications, and manage deliverables - Works closely with Marketing Sciences team to leverages multi-touch attribution models to identify and benchmark baselines and project performance on requested initiatives at the bookings level. - Active participant during sprint planning and grooming sessions to optimize bi-weekly sprint cycles. Desired Experience: - Experience working with Sitefinity CMS or related enterprise Web content management system - General understanding about the best practices involved with user-experience (UX) design, search engine marketing and optimization - Detailed analytical abilities - Strong experience in project management - Experience with Multi-touch attribution and measuring return on marketing investment (ROMI) - Practical application ability with Microsoft Office and Visio - 5+ years of associated work experience working with b2b technology organizations - Bachelors or masters degree in related business area Why you'll want to come work here: - Our benefits are unmatched. Not only do we offer competitive salaries, 4 weeks paid time off, tuition reimbursement, and 401K match, we also provide endless community involvement opportunities to encourage our employees to give back, through our CSR programs like gift matching and volunteer for vacation. - Blackbaud has been named to Forbes America's Best Employers for Diversity 2019, Forbes Americas Best Midsize Employer 2019, and **********'s Top Companies for Women Technologists 2018, we are rapidly growing and offer incredible opportunity for career advancement! - We understand that people thrive in a culture focused on teamwork and purpose. That's why Blackbaud offers a tremendous company culture, where we encourage open, collaborative working environments in all of our offices around the world. - We have proven that we are one of the best technology companies to work for. Blackbaud has been ranked Best Technology Company in Charleston, SC for the fourth year in a row, and ranked by BuiltIn Austin as one of the Best Places to Work in Austin, TX. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Keywords: Blackbaud, Charleston , Business Analyst, Professions , Charleston, South Carolina

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