Parts & Service Representative
Company: Northern Tool + Equipment
Location: Charleston
Posted on: January 6, 2021
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Job Description:
We are searching for a full-time Parts & Service Representative
to perform sales and hands-on assembly and servicing of power
equipment in the parts and service department. .To learn more about
the job and see one of our mechanics in action, click here to watch
a short video.RESPONSIBILITIES:1. Assists all customers and
potential customers in a professional, courteous, reliable,
attentive, honest and responsive manner by identifying customer
needs and providing knowledgeable assistance to help them select
the correct product(s) to serve their needs.2. Remains informed on
all products and demonstrates and explains products to promote
proper and safe operation.3. Helps customers with loading equipment
and makes deliveries as needed.4. Processes parts, performs
assembly and light repairs and processes service repair orders
through servicing customers, processing paperwork, ordering parts
and informing customers when their merchandise is in.5. Helps to
maintain a neat and orderly environment, including all product
displays and work areas.7. Responds to phone calls from customers
or potential customers.8. Protects the store against theft by
reporting suspicious activity to the manager on duty.9.
Participates in all non-commission events deemed necessary by the
Company such as physical inventories, sales meetings, trade shows
and special sales.10. Sources all parts for stock and repairs,
orders parts, follows up on back orders and recommends stocking of
new product or number on hand to better serve the customers.11.
Performs related work as apparent or assigned.REQUIREMENTS:* High
school education or equivalent, plus at least one year of college
or technical training.* At least six months of related retail sales
experience or technical experience* Knowledge of light industrial
products, hydraulics, etc.* High mechanical aptitude.* Ability to
communicate effectively with customers.
Keywords: Northern Tool + Equipment, Charleston , Parts & Service Representative, Sales , Charleston, South Carolina
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here to apply!
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