Guest Service Agent - Hampton Inn Charleston/Daniel Island
Company: Hampton Inn Charleston/Daniel Island
Location: Charleston
Posted on: April 10, 2021
|
|
Job Description:
A Guest Services Agent is responsible for greeting and
registering guests and checking guests out of the hotel in the
hotel's continuing effort to deliver outstanding guest service and
financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting
and registering guests and checking guests out of the hotel in the
hotel's continuing effort to deliver outstanding guest service and
financial profitability. Specifically, you would be responsible for
performing the following tasks to the highest standards:
-Greet guests and complete the registration process to include, but
not limited to, inputting and retrieving information from the
computer, confirmation of guest information and room rate,
selection of rooms, coding electronic keys, promoting marketing
programs, providing a welcome packet and ensuring guest knows
location of room and/or has a bell person accompany him/her
-> Assist guests with check-out including, but not limited to,
ensuring rooms and services are correctly accounted, using the
point-of-sale system, handling money, processing credit and debit
cards, accepting and recording various forms of payment, converting
foreign currency, making change and processing gift certificates
and cards
-Demonstrate a thorough knowledge of hotel information including,
but not limited to, room categories, room rates, packages,
promotions, the local area and other general product knowledge and
answer guest questions and inquiries
-> Use up-selling techniques to promote hotel services and
facilities and to maximize room occupancy
-Respond to guest inquiries and requests and resolve issues in a
timely, friendly and efficient manner
-Field guest complaints, conduct research and resolve and negotiate
solutions for guest satisfaction
-Receive, input, retrieve and relay messages to guestsWhat are we
looking for?
Since being founded in 1919, Hilton has been a leader in the
hospitality industry. Today, Hilton remains a beacon of innovation,
quality, and success. This continued leadership is the result of
our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
-Hospitality - We're passionate about delivering exceptional guest
experiences.
-Integrity - We do the right thing, all the time.
-Leadership - We're leaders in our industry and in our
communities.
-Teamwork - We're team players in everything we do.
-Ownership - We're the owners of our actions and decisions.
-Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key
attributes:
-Quality
-Productivity
-Dependability
-Customer Focus
-Adaptability What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the
lodging sector from luxurious full-service hotels and resorts to
extended-stay suites and mid-priced hotels. For nearly a century,
Hilton has offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its global brands . Our vision "to fill the
earth with the light and warmth of hospitality" unites us as a team
to create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of it
all!
Keywords: Hampton Inn Charleston/Daniel Island, Charleston , Guest Service Agent - Hampton Inn Charleston/Daniel Island, Sales , Charleston, South Carolina
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Sales JobsLicensed Health Insurance Agent - Sell Cigna, Oscar, Teledoc, and more Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...) Company: ASSURANCE Independent Agents Location: Hardeeville Posted on: 04/17/2021 Licensed Health Insurance Agent - Sell Insurance when and wherever Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...) Company: ASSURANCE Independent Agents Location: Hardeeville Posted on: 04/17/2021 Licensed Medicare Insurance Agent? Be your own boss with Assurance! Description: Considered the -gold rush- of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...) Company: ASSURANCE Independent Agents Location: Vidalia Posted on: 04/17/2021 Salary in Charleston, South Carolina Area | More details for Charleston, South Carolina Jobs |Salary Licensed Health Insurance Agent - Uncapped Commissions with DAILY Deposits Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...) Company: ASSURANCE Independent Agents Location: Hardeeville Posted on: 04/17/2021 Licensed Health Insurance Agent - Sell Cigna, Oscar, Teledoc, and more Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...) Company: ASSURANCE Independent Agents Location: Port Royal Posted on: 04/17/2021 Licensed Medicare Insurance Agent - Commission Paid DAILY via Zelle Description: Considered the -gold rush- of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...) Company: ASSURANCE Independent Agents Location: Vidalia Posted on: 04/17/2021 Licensed Medicare Sales Agent - Remote, Year-Round Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...) Company: ASSURANCE Independent Agents Location: Jesup Posted on: 04/17/2021 Licensed Medicare Insurance Agent - On-demand employment, work when you want, remotely Description: Considered the -gold rush- of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...) Company: ASSURANCE Independent Agents Location: Pooler Posted on: 04/17/2021 Licensed Medicare Insurance Agent - Make Bank in 2021 Selling Medicare Insurance Description: Considered the -gold rush- of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...) Company: ASSURANCE Independent Agents Location: Savannah Posted on: 04/17/2021 Licensed Medicare Insurance Agent - Work whenever, free leads, 100% autonomy Description: Considered the -gold rush- of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...) Company: ASSURANCE Independent Agents Location: Richmond Hill Posted on: 04/17/2021 |