Customer Service Representative
Posted on: November 22, 2021
CONREX is a leader in the Single-Family Rental industry, and we
believe that our employees are our greatest strength. We are
seeking an experienced Customer Service Representative to join our
team in Charleston, SC.
Duties include but are not limited to:
In a call center type environment, responsible for daily
communication with customers for inquiries or requests pertaining
to service status, reporting, or general support needs.
Responsible for diagnosing customers' needs and solving them in the
same point of contact.
The Customer Service Representative provides basic information of
our homes as well as company processes and procedures to our
Daily interaction with each markets' operations team to ensure
customer requirements are met.
Resolve critical customer support issues in a timely manner.
All other duties and responsibilities as assigned.
Minimum requirements include:
2+ years of experience in customer service-related position.
Over the phone sales and/or customer service experience in a call
Ability to multi-task in a fast pace work environment
Performs well under pressure.
Consistently maintains a positive attitude.
Passion for serving as the customer advocate.
Takes initiative and accountability.
Excellent interpersonal and communication skills.
Working knowledge of Microsoft Office Suite
High School Diploma or equivalent
Bilingual (preferred, not required)
Equal Opportunity Employer
Keywords: Conrex, Charleston , Customer Service Representative, Sales , Charleston, South Carolina
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