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Shipyard Service Representative

Location: North Charleston
Posted on: May 16, 2022

Job Description:

Job Description Arc3 Gases, Inc. is a growing, multi-generation family-owned and operated industrial gas and welding supply distributorship with over 50 locations in Virginia, the Carolinas, and Georgia. We have a broad retail and distribution network that enables us to provide outstanding service to customers of all types and sizes, and we serve many industries ranging from fabrication and manufacturing to research, health care, and food and beverage. Arc3 succeeds by building lasting relationships with our employees, our customers, and our business partners. We treat people the right way, we're reliable, and we engender trust using our technical expertise to help our customers build and improve their businesses. We attract, develop and retain employees who deliver this value consistently over time by offering them competitive pay and benefits and a long-term career path, and by heavily investing in their safety, health and overall well-being. JOB SUMMARYArc3 Gases is looking for a qualified individual to fill our Service Representative position at our Detyens Shipyard, which is located in Charleston, South Carolina. The primary function of the Shipyard Service Representative is to support the shipyard's welding supply activity by effectively providing excellent customer support and service to shipyard employees and customers. The work schedule will take place Monday through Friday 7am to 4:30pm and Saturday 7am to 11am.RESPONSIBILITIES

  • Sell and deliver industrial gases along with welding supplies and related equipment to walk-in customers, and deliver to various points in the shipyard.
  • Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases and retrieving stock.
  • Pull and take orders as well as repair, track, and catalog items.
  • Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.
  • Safely handle compressed gas cylinders and fill liquid gas cylinders.
  • Drive a forklift and/or Utility Vehicle (UTV) to deliver cylinders, welding supplies, and other products to onsite customers.
  • Receive and account for incoming stock; properly put stock up in warehouse; assist with daily inventory counts.
  • Provide support to other team members by preparing orders, assisting with billing, and ordering supplies as needed.
  • Always maintain a professional demeanor and appearance.
  • Serve in a support role as needed for the Charleston branch, making deliveries and assisting at the counter.
  • Perform any other duties that may be assigned by Arc3 Gases.REQUIRED KNOWLEDGE, SKILLS, EXPERIENCE
    • High School Diploma or equivalent required.
    • Mechanical skills required.
    • Excellent verbal and written communication skills required.
    • Must have a valid license with clean driving record.
    • Bilingual in English and Spanish preferred.WORK CONDITIONS & PHYSICAL REQUIREMENTS
      • Must work outdoors in all weather.
      • Standing and walking for up to 8 hours.
      • Pushing, pulling, bending, lifting.
      • Ability to carry up to 75lb.
      • Must have the ability to work independently and under pressure to meet deadlines.BENEFITS
        • 401(k) Retirement Plan with Company Match
        • Health, Dental, and Vision Insurance
        • Health Care and Dependent Care Flexible Spending Accounts
        • Health Savings Accounts with Annual Company Contribution
        • Company Paid Short-Term and Long-Term Disability Insurance
        • Company Paid Life and Accidental Death and Dismemberment Insurance
        • Voluntary Life, Critical Illness, and Accident Insurance
        • New Employee Referral Bonus Program
        • Retention Bonus
        • Tuition Reimbursement
        • Paid Time Off
        • Paid Holidays
        • Employee Assistance Program
        • Wellness Program with Health Insurance Premium Discounts
        • Company Paid Uniforms
        • Personal Protective Equipment ReimbursementsEqual opportunity employer/disabled verterans.#shipyard #detyens #customerservice #customerservicerep #customerservicerepresentative #customersupport #csr #orderpuller #stocker #forklift #weldingsupplies #gases #gascylinders #cylinders #delivery #deliverydriver #servicerep #servicerepresentative

Keywords: ARC3 GASES SOUTH, Charleston , Shipyard Service Representative, Sales , North Charleston, South Carolina

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