Sales and Revenue Analyst

Company: Charleston Place Acquisition LLC
Location: Charleston
Posted on: June 24, 2022

Job Description:

Job DescriptionWe believe that hospitality is a transformative art that this place can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, were building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.Our ValuesOwn Your Integrity Deliver Grace Strive For Well-beingAct With Compassion Serve With Excellence Embrace HumilityPosition SummaryWhile no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the Sales and Revenue Analyst position. The Sales and Revenue Analyst supports and is an active participant in the successful operation of hotel sales, catering performance, and revenue management systems. The systemsused will include but are not limited to Amadeus Advanced database (Delphi.fdc), Cvent, and IdeaS G3.Why Work at The Charleston Place

• Enjoy free meals in our colleague caf
• Paid Time Off based on hours worked, up to 16 days in your first year
• 8 Paid Public Holidays
• Wellness Reimbursement
• Up to 4.5% Company Match Retirement Savings Plan
• Medical, Dental, Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Employee Discounts for Hotel Restaurants
• Uniform Provided
• Flexible Schedules
• Colleague Events
• Friends and Family Discounts for Hotel StaysJoin Charlestons most iconic hotel where our hospitality professionals are rooted in tradition and growing with purpose. We welcome all who arrive with open hands and open hearts. Responsibilities
  • Amadeus/Delphi essential job functions are:
    • System Maintenance: Ensures that all standard for the systems is maintained.
    • Reporting: Experience with report writing in Amadeus/Delphi and knowledge on the reports included in the systems.
    • Troubleshooting: Ability to be the point of contact for performance related issues.
    • Support the Sales and Revenue Management departments with preparation of daily, weekly, and monthly reporting.
    • Monitor data entry for Sales & Catering and Revenue Management systems ensuring accuracy and system health is maintained by all users.
    • Provide sophisticated analysis and insights to support sales, revenue, and service decisions.
    • Contributes to sales strategy, evaluates effectiveness, and prepares historical and future analysis of revenue and profit opportunities.
    • Cvent maintenance, reporting, and lead distribution. Distribution may include booking creation in Amadeus for accurate tracking and reporting.
    • Manages performance management systems for Sales Managers goals and incentives.
    • Available to complete additional ad-hoc reporting and analysis based on business needs.
    • Maintain strong working knowledge of hotel facilities, services, and pricing.
    • Participate in weekly sales and revenue management meetings.
    • Assist Director of Revenue Management in preparation of short- and long-term forecasts.Qualifications
      • Previous experience in administering hospitality industry systems preferred.
      • Experience in successfully developing and executing creative ways to improve the sales process through use of technology.
      • Demonstrated aptitude for problem solving and problem identification.
      • Ability to collect, analyze, and interpret sales and revenue performance data.
      • Must effectively manage and adhere to daily/weekly/monthly deadlines.
      • Extensive proficiency in Excel, Word, and PowerPoint required and ability to manipulate data essential
      • Knowledge of Sales & Catering, Property Management, and Revenue Management Systems. Systems include but are not limited to Amadeus Advanced, Opera, Delphi, IDeaS, and SynXis.
      • Experience in a luxury resort highly preferred.
      • Knowledge of Charleston and surrounding areas, highly desirable, however not required.
      • Strong communication and interpersonal skills.
      • Creates motivating work environment.
      • Ability to multi-task in a high volume and demanding environment.
      • Strong problem-solving skills, ability to handle difficult situations and guests.
      • Excellent written and verbal communication.
      • Ability to operate in a team environment.The Charleston Placeis an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.

Keywords: Charleston Place Acquisition LLC, Charleston , Sales and Revenue Analyst, Sales , Charleston, South Carolina