Front Desk Agent - TownePlace Suites by Marriott Charleston SC
Company: McKibbon
Location: Charleston
Posted on: June 25, 2022
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Job Description:
Description:
Full time benefits, 401KHotel discounts worldwide DescriptionWe are
looking for a Hotel Front Desk Agents to serve as our guests' first
point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests,
managing reservations, and providing information about rooms,
rates, and amenities. If you have a knack for customer service and
work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for
our guests.ResponsibilitiesPerform all check-in and check-out
tasksManage online and phone reservationsInform customers about
payment methods and verify their credit card dataRegister guests
collecting necessary information (like contact details and exact
dates of their stay)Welcome guests upon their arrival and assign
roomsProvide information about our hotel, available rooms, rates
and amenitiesRespond to clients' complaints in a timely and
professional mannerLiaise with our housekeeping staff to ensure all
rooms are clean, tidy, and fully-furnished to accommodate guests'
needsConfirm group reservations and arrange personalized services
for VIP customers and event attendees, like wedding guestsUpsell
additional facilities and services, when appropriateMaintain
updated records of bookings and paymentsSkillsWork experience as a
Hotel Front Desk Agent, Receptionist or similar roleExperience with
hotel reservations softwareUnderstanding of how travel planning
websites operate, like Booking and TripAdvisorCustomer service
attitudeExcellent communication and organizational
skills'Benefits:401(k)Dental insuranceEmployee discountHealth
insurancePaid time offVision insuranceSchedule:8 hour shiftDay
shiftHolidaysMonday to FridayWeekend availabilityCOVID-19
considerations:All Job seekers are asked to wear a mask, and
sanitize.Education:High school or equivalent
(Preferred)Experience:Hotel Experience: 1 year (Preferred)Front
Desk: 1 year (Preferred)Shift availability:Day Shift
(Preferred)Night Shift (Preferred)
Requirements:
RequirementsHotel Experience: 1 year (Preferred)Front Desk: 1 year
(Preferred)Shift availability:Night Shift 3pm-11pm
(Preferred)PI180193845
Keywords: McKibbon, Charleston , Front Desk Agent - TownePlace Suites by Marriott Charleston SC, Sales , Charleston, South Carolina
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